Skip the call and chat with our Helpdesk team for fast troubleshooting. We’re here to help you solve issues quickly, all without picking up the phone! Connect with us for immediate support and solutions.
Live chat is available Monday-Friday 8:30am-5pm excluding public holidays.
Follow these steps to get started.
Click the green 'Need help?' tab at the bottom of your screen
Enter your name and email and click 'Chat now'
You'll be connected with a Brother Helpdesk agent and can begin using live chat.
Book a callback with our Helpdesk team for fast and efficient support. Enjoy the convenience of not waiting on hold and receive help at a time that suits you. Get back to work quicker with our hassle-free service.
Callbacks can be booked Monday-Friday 8:30am-5pm excluding public holidays. We'll endeavour to contact you at your specified booking time.
Follow these steps to book a callback
Click the green 'Need help?' tab at the bottom of your screen
Enter your name and email and click 'Book a callback'
Add your remaining contact details, a reason for requesting a callback and your preferred date and time
You'll receive a confirmation message once your callback has been successfully scheduled
